From UPS CSV to filed refunds in three steps
Shipclaim is UPS audit software, not a service. You upload your UPS billing data, the software runs a full parcel audit, and your team files the recovered refunds through your own UPS account. Most teams spend about 10 minutes a week.
90-day fees-paid guarantee
2x fees back on Starter, 5x on Pro and Growth, if identified amounts miss your tier threshold.
Same-day launch
Upload a CSV and see flagged charges the same day.
10 minutes a week
Minimal time from your team once you are set up.
UPS audit software
Flat subscription plus a small 5%, not a 20-40% agency cut.
The three steps
Upload your UPS Billing Center Summary CSV
Export the Summary CSV from your UPS Billing Center and upload it to Shipclaim. No carrier passwords, no account connection, no IT project. Just the billing file you already have access to.
Shipclaim audits shipments and billing
The software runs a parcel audit across 16 detection categories: late delivery refunds, dimensional weight reclassifications, duplicate charges, unapplied discounts, and more. You get an itemized list of every recoverable charge.
You file and receive the recovered savings
Your team files the identified refunds through your UPS account and the credits land back with you. Shipclaim charges a flat monthly subscription plus a small 5% on identified amounts, so you keep the large majority.
What the audit finds
A UPS refund audit surfaces billing errors that are easy to miss at scale: service failures eligible for UPS late delivery refunds, packages charged on the wrong dimensional weight, address correction fees applied in error, residential surcharges that should not apply, and negotiated discounts that were not honored. Across a full month of invoices, these typically add up to 3% to 5% of UPS spend.
Pricing that scales with your UPS spend
Starter is $149/mo for $300K to $1M in annual UPS spend, Pro is $449/mo for $1M to $10M, and Growth is $1,999/mo for $10M and up. Every plan adds a small 5% on identified amounts and carries the 90-day fees-paid guarantee. Compare plans on pricing or read the FAQ.